About Our Pin-up Inspired Services

Get to know our team of appliance repair experts

FixMaster Team

Our Pin-up Journey to Excellence

Founded in 2010, FixMaster began as a small family-operated repair service with a simple mission: to provide honest, reliable appliance repairs at fair prices. Taking inspiration from the classic pin-up era of reliability and quality craftsmanship, we've grown into a trusted name in the industry, serving thousands of satisfied customers throughout the region.

Our founder, Michael Chen, started his career as an appliance technician for a major manufacturer before deciding to launch his own business focused on exceptional customer service and technical excellence. Today, our team includes over 20 certified technicians, each bringing specialized knowledge and experience to every job.

We believe that appliance repairs shouldn't be stressful or confusing. That's why we take the time to explain issues clearly, provide upfront pricing, and ensure you understand all your options before any work begins.

Our Mission & Values

Our Mission

To provide exceptional appliance repair services that exceed customer expectations in quality, reliability, and value, while extending the life of your valuable home appliances.

Our Values

  • Integrity

    We're transparent about our pricing and processes, providing honest assessments and fair solutions.

  • Excellence

    We strive for technical perfection and continuous improvement in our craft.

  • Reliability

    We show up when promised and stand behind our work with solid warranties.

  • Customer-Focused

    Every decision we make puts the customer's needs and satisfaction first.

Meet Our Expert Team

Michael Chen - Founder & Master Technician

Michael Chen

Founder & Master Technician

With over 20 years of experience, Michael leads our team with expertise in refrigeration systems and high-end appliances.

Sarah Johnson - Service Manager

Sarah Johnson

Service Manager

Sarah ensures our operations run smoothly, coordinating service calls and providing outstanding customer support.

David Patel - Lead Technician

David Patel

Lead Technician

David specializes in washing machines and dryers, with certification from multiple major manufacturers.

Lisa Rodriguez - Kitchen Appliance Specialist

Lisa Rodriguez

Kitchen Appliance Specialist

Lisa's expertise in dishwashers, ovens, and ranges makes her our go-to expert for kitchen appliance repairs.

Our Certifications & Affiliations

At FixMaster, we invest in continuous training and certification to ensure our technicians remain at the forefront of appliance repair technology. Our team holds certifications from leading manufacturers and industry organizations:

Manufacturer Certified

Our technicians are certified by major appliance brands including Samsung, LG, Whirlpool, GE, and Bosch.

EPA Certified

All our refrigeration specialists hold EPA Section 608 certification for proper handling of refrigerants.

Industry Association Member

We're proud members of the Professional Service Association and United Appliance Servicers Association.

Ready to Experience the FixMaster Difference?

Contact us today to schedule your repair service or consultation

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